Privacy Policy – LG Maintenance | American Group
LG Egypt LG Appliances Service Center, is committed to protecting your privacy and the information you share with us when using our website or requesting service. This policy explains the types of data we collect, how we use it, and your rights.
Who We Are
We are LG Egypt, a service provider specialized in preventive and emergency operation & maintenance for LG appliances across the Arab Republic of Egypt. Our services are delivered by qualified engineers/technicians using genuine or spec-compliant spare parts.Use of Trademarks
Brand names or trademarks may be mentioned on our website solely to identify the types of devices we service. All trademarks and rights belong to their respective owners. We do not claim ownership or representation unless explicitly stated.What Information Do We Collect?
When you submit a booking request or contact us through the website, we may request certain details needed to provide accurate service, such as:- Full name
- Phone number
- Device type and issue description
- Service address (for on-site visits)
- Email address (optional)
How We Use Your Data
We use the information you provide strictly for:- Booking confirmation and scheduling visits
- Dispatching a suitable team based on device and location
- Providing after-service support and follow-ups
- Improving service quality and user experience based on feedback
Updates to This Privacy Policy
We may review and update this policy from time to time to meet operational or legal requirements. Any changes will be posted on this page with the date of the latest update.Contact Us
You may review, modify, or request deletion of your personal data at any time via:- Hotline: 01211114528
- WhatsApp: Message us
- Online booking form at our official website